Returns & Refunds

← Customer Service

Support

Returns & Refunds

We stand behind every Celsius. If it's not right for you, here's how our 30-day guarantee works.

30-Day Money-Back Guarantee

You have 30 days from the date of delivery to decide if your Celsius is right for you. If it's not, we'll refund you in full.

Eligibility

To qualify for a return, items must be unused and in their original packaging.

How to Start a Return

Email info@celsiuscooler.co.za with your order number and we'll guide you through the next steps.

Return Shipping

Return shipping costs are the responsibility of the customer.

Refund Timeline

Once we receive your return, refunds are processed within 14 days back to your original payment method.

Questions before you return something? Email info@celsiuscooler.co.za — we're happy to help.